Dive into Your Career as an Inbound Chat Analyst!

Eclerx Pune is currently seeking talented individuals to join our dynamic team as Inbound Chat Analysts. This is a fantastic chance for individuals who are passionate about providing exceptional customer service and excel in a fast-paced environment. As an Inbound Chat Analyst, you will be the initial touchpoint of communication for our valued customers, resolving their queries and requests through live chat. You will have a crucial role in ensuring a positive and seamless customer experience.

Duties include:
Assisting to customer inquiries through live chat in a timely and professional manner.
Offering accurate information about our products and services.
Fixing customer issues and escalating complex cases when necessary.
Collaborating with other team members to ensure smooth customer service operations.

Should you interested in this dynamic opportunity, please submit your application today! We are dedicated to creating a diverse and inclusive workplace where everyone can succeed.

Specialist - Inbound Chat: Customer Operations at Eclerx

Eclerx is searching for a skilled result-oriented and enthusiastic Analyst - Inbound Chat to join our dynamic Customer Operations team. In this role, you will be the primary interaction for our valued customers via live chat, providing top-notch support and addressing their inquiries in a timely and courteous manner.

A key part of your role is:
Providing prompt and comprehensive responses to customer inquiries via live chat.
Troubleshooting a wide range of customer issues, referring complex cases as needed.
Updating accurate records of customer interactions within our CRM system.
Collaborating other team members to ensure a seamless and positive customer experience.

The ideal candidate will have:

Excellent written and verbal communication skills.
A strong understanding of customer service principles and best practices.
Time management abilities in a fast-paced environment.
Resourcefulness

If you are interested in join our team and make a positive impact, we encourage you to apply today!

Become a Customer-Focused Analyst: Inbound Chat at Eclerx Pune

Are you driven about providing exceptional customer service? Do you thrive in a fast-paced environment and excel at addressing customer inquiries? If so, we have the perfect opportunity for you! Eclerx Pune is hiring a Customer-Focused Analyst to join our dynamic Inbound Chat team.

In this role, you will be the first point of contact for our valued customers, delivering prompt and effective support through live chat interactions. You'll address a variety of customer requests, from concerns about products and services to technical support.

Responsibilities Include: Guiding customers through troubleshooting steps and offering product recommendations
Skills Required: Proficiency in English language, both written and verbal
Benefits of Joining Our Team:Competitive salary and benefits package

If you are a enthusiastic and customer-centric individual who is ready to make a difference, we encourage you to apply! Send your resume to [email protected].

Seeking Talented Inbound Chat Analysts at Eclerx Pune

Are you a highly motivated individual with a talent for interaction? Eclerx Pune is actively seeking talented Inbound Chat Analysts to join our thriving team. In this role, you will be the first point of communication for our loyal customers, providing outstanding service via live chat. If you have a strong work ethic, we encourage you to consider this opportunity.

As an Inbound Chat Analyst, you will be responsible for: resolving customer inquiries, providing product information, and troubleshooting issues in a timely and effective manner.
We offer a competitive salary and benefits package:
To apply, please visit our website:

Build a Difference: Inbound Chat Analyst Role at Eclerx

Are you individual looking to bring about a real difference ? Eclerx is hiring for a talented and driven Inbound Chat Analyst to become part of our rapidly growing team. As an Inbound Chat Analyst, you will be the first point of contact for our click here esteemed clients.

You will :
Offering prompt and helpful assistance to users via live chat.
Addressing customer inquiries in a prompt manner.
Collaborating with internal colleagues to guarantee seamless customer interactions

If you are excited to learn, advance, and leave your mark, we encourage you to join us.

Fuel Excellent Customer Experience at Eclerx

As an Inbound Chat Analyst at Eclerx, you'll be a vital/crucial/essential part of our customer service team. Your proficiency/expertise/mastery in handling live chats will allow you to engage/connect/interact with customers, address/resolve/answer their inquiries in a timely and professional/courteous/helpful manner. You'll have the opportunity to showcase/demonstrate/utilize your communication/interpersonal/problem-solving skills while contributing/making a difference/helping to create a positive customer experience.

Collaborate/Work alongside/Partner with colleagues to maintain/ensure/guarantee high service levels.
Resolve/Handle/Address a wide range/variety/spectrum of customer inquiries via chat.
Contribute/Participate/Be involved in ongoing training and development initiatives to enhance/improve/strengthen your skills.